Senior Account Manager
- Salary: Up to £70000 per annum
- Location: Manchester, Greater Manchester
- Job type: Permanent
- Sector: IT
- Reference: 637456
- Consultant: Madeline Richards
Senior Account Manager
Manchester | Hybrid | Competitive Salary + Commission
We're working with a growing technology business looking for an experienced Senior Account Manager to manage and grow a portfolio of existing customers across the UK.
This is a commercially focused role, responsible for building strong client relationships, protecting revenue and identifying opportunities to increase account value.
The Role
Manage a portfolio of key B2B technology customers.
Build strong relationships with senior stakeholders and decision-makers.
Own customer retention, satisfaction and commercial performance.
Identify and develop opportunities for account growth, upselling and cross-selling.
Lead commercial conversations, renewals and contract negotiations.
Develop account plans and identify new opportunities within existing customers.
Proactively manage customer risks and work to minimise churn.
Work closely with sales, customer success and technical teams to deliver strong customer outcomes.
Maintain accurate CRM records, forecasts and account plans.
Act as a trusted point of contact for key customers.
About You
We're looking for a commercially driven Account Manager with experience within a technology, SaaS, IT or professional services environment.
You'll ideally have:
Proven experience managing and growing a B2B customer portfolio.
A strong track record of achieving revenue, retention and growth targets.
Experience working with senior stakeholders and decision-makers.
Strong relationship-building and commercial negotiation skills.
Experience with renewals, upselling and cross-selling.
Excellent communication and presentation skills.
Strong account planning, pipeline and CRM management experience.
A proactive, customer-focused approach with a strong commercial mindset.
This is a great opportunity to join a growing technology business where you'll have genuine ownership of key customer relationships and the opportunity to significantly increase account value.
Apply now.
Please note:
Due to the high volume of exceptional CVs we receive, we may not be able to respond to each candidate individually. However, we'll carefully review your CV to see if it aligns with our current job openings. If your skills are a perfect match, a recruiter will be in touch to discuss the opportunity further.