2027 client services salary guide.
Our 2027 client services salary guide shows what account management and client services roles are paying across the UK. Compare salaries from customer success management through to account director level.
Download our 2027 client services salary guide.
To get started, fill out the form below to access client services salary benchmarks for 2027, 2026 comparisons, 2028 projections and the latest hiring trends.
SALARY TRENDS
Client services salary trends in 2027.
Client services salaries have risen more slowly than the wider UK market this year, at 1.8% against 3.8% across the disciplines we cover. Increases are modest across the board, with agencies keeping a close eye on margin and salaries moving in line with fee growth.
The market is balanced overall in 2027, so employers and candidates are negotiating on more even terms. Demand is steady at account manager and director level, where employers want people who can grow existing accounts and manage commercial performance, not just deliver.
KEY FINDINGS
Key findings for client services in 2027.
These figures give you a quick view of salary movement and hiring activity in client services for 2027, whether you’re setting a salary for a role, reviewing your own pay or keeping an eye on the market.
- 1.8% average salary increase compared with 2026
- 48% of employers are hiring now or plan to hire within the next six months
- 49% of client services professionals are actively looking for a new role
- 51% of client services professionals feel their pay doesn’t reflect the work they do
OTHER SALARY GUIDES
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Explore our other 2027 marketing and sales salary guides to compare pay, regional benchmarks and hiring trends across each discipline.
FAQs
Client services salary guide FAQs.
The guide covers 10 roles from Junior Account Executive through to Director of Client Services. It includes 25th, 50th and 75th percentile salaries across the UK and by region, with 2026 comparisons, 2028 projections and our latest client services hiring findings.
The median UK salary across the 10 client services roles in our guide is £50,000. Salary can vary considerably depending on account responsibility and seniority, so use the benchmark for the individual job and region rather than applying the overall median to every role.
Client services pay generally rises as responsibility moves from day-to-day account delivery into larger accounts, commercial ownership, team management and senior client relationships. Someone managing budgets, margin and account growth is likely to sit higher in the range than a role focused mainly on delivery.
Account Manager, Account Director and Senior Account Manager are the three most in-demand roles in our research. Employers are also looking for CRM and account planning, project management and commercial reporting skills.
Benchmark the role around the size and complexity of the accounts involved. Client responsibility, budget and margin ownership, team management and commercial targets can all move a position further up the salary range, even where the job title stays the same.
No. The figures are base salary only. Any performance bonus, pension or wider benefits should be considered separately when comparing the full package.
Yes. We can benchmark client services roles around account size, commercial responsibility, industry background, seniority and location where a standard job title does not tell the full story.